-Total Quality Management, Nitish Kulshrestha , Enkay Publishing House (January 1, 2012)
-Total Quality Management, Dale H. Bester field and others, Prentice Hall; 3 edition (October 28, 2002
– Quality Management for Organizational Excellence: Introduction to Total Quality ,David L . Goetsch , Prentice Hall; 7 edition (January 13, 2012)
-Total Quality: Management, Organization and Strategy
James R. Evans , South-Western College Pub; 4 edition (November 1, 2004)
-The Essential Deming: Leadership Principles from the Father of Quality , W. Edwards Deming (Author) & 2 more
-Quality Management for Organizational Excellence: Introduction to Total Quality , David L. Goetsch , Stanley Davis , Prentice Hall; 6 edition (January 9, 2009)
-Total Quality Management, H. A. Niyogi , Shree Publishers & Distributors (January 1, 2010)
Knowledge Management
-Knowledge Management in Theory and Practice, Kimiz Dalkir, The MIT Press; second edition (March 4, 2011)
-The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company’s Intellectual Capital , Edna Pasher, Wiley; 1 edition (February 8, 2011)
– Knowledge Management Basics (ASTD Training Basics Series) Christee Gabour Atwood , ASTD Press (September 25, 2009)
– Knowledge Management Tools and Techniques , Madanmohan Rao , Routledge; 1 edition (April 19, 2012)
– Knowledge Management in Organizations: A Critical Introduction,
Donald Hislop , Oxford University Press, USA; 3 edition (August 3, 2009)
– Knowledge Management Operations, Department of the Army ,Create Space Independent Publishing Platform (October 16, 2012)
RADAR Based Approaches
– Practical Excellence: A Hands-on Good Practice Guide to Obtaining Sustainable Excellence Through Using the EFQM Excellence Model and Participation in Related Global Business Awards, Chris Hakes, Leadership Agenda Limited (August 18, 2011)
– The EFQM Excellence Model to Assess Organizational Performance – A Management Guide , Chris Hakes, Van Haren Publishing; 1st edition (April 15, 2007)
– The Enabler Criterion “Leadership” of the EFQM Model: Six Companies of the Financial Services Sector in Comparison, Alexander Stimpfle , GRIN Verlag (August 12, 2011)
Media Plans
– Media Planning & Buying in the 21st Century: Second Edition , Ronald D. Geskey Sr. , Create Space Independent Publishing Platform; 2nd edition (January 20, 2013)
– 500 Social Media Marketing Tips: Essential Advice, Hints and Strategy for Business: Face book, Twitter, Pinterest, Google+, YouTube, Instagram, LinkedIn, and More!, Andrew Macarthy , Create Space Independent Publishing Platform (February 7, 2013)
– Advertising Media Planning, Seventh Edition ,Roger Baron, Jack Sissors , McGraw-Hill; 7 edition (July 16, 2010)
– The Media Handbook: A Complete Guide to Advertising Media Selection, Planning, Research, and Buying Series) ,Helen Katz, Routledge; 4 edition (June 11, 2010)
Decision Making & Statistics
– Business Statistics: For Contemporary Decision Making, Ken Black , Wiley; 7 edition (October 25, 2011)
– Business Statistics: A Decision Making Approach ,David F. Groebner, Patrick W. Shannon, Prentice Hall; 7 edition (September 6, 2007)
– Statistics: Informed Decisions Using Data, Michael Sullivan III ,, Pearson; 3 edition (January 27, 2013)
– Business Statistics: A Decision-making Approach Nova Southeastern, David F. Groebner , Pearson Custom Publishing; Taken from: Business Statistics: A Decision-Making Approach, 7th Edition (January 1, 2008)